What’s It like being a Shift Leader with us?

As a Shift Leader at Espresso House, you’ll take on all the tasks of a Barista while also working alongside the Coffee Shop Manager to plan and manage daily operations.

Our shift leaders are based at their own coffee shop, but visit other coffee shops monthly.

Motivate, Develop, and Organize

In this role, you’ll delegate tasks and ensure that the right person is in the right place at the right time. You’ll lead and support the team, helping them succeed in their roles each day. You’ll also be a key point of contact for team members with questions about daily operations.

Shift Leader Academy

You will be based at your own Coffee Shop, working closely with your Coffee Shop Manager. As a Shift Leader, you will lead and support your colleagues, ensuring your Coffee Shop operates in line with Espresso House's values, culture, and practices.

What Do We Offer You?

At Espresso House, we’re industry leaders, which means you’ll be part of a successful company with great opportunities for growth. We invest in our people, offering comprehensive training from day one, and plenty of paths to develop your career with us. There are many exciting roles to explore here!

We Want the Real You

We’re excited to learn about your story and support you as you work toward your future goals. You matter to us, and we value you for who you are. Welcome!